1. Where are you located?
2. How do I know it is safe to shop with you?
3. Is there a way I can learn more about the company?
4. How can I get assistance if I need it?

Shipping and Delivery
1. Q: How long will it be before I receive my order?
A: For standard shipping, you should receive your order within 5-7 business days.
Please allow additional time for shipments to U.S. Territories, PO Boxes, or Military APO/FPO addresses.
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2. Q: Can I expedite my shipping?
A: Yes, for most addresses. However, expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
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3. Q: Do you ship to addresses outside the United States?
A: Yes. However, please note that there will be additional shipping charges.
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4. Q: Do you ship to PO Boxes or Military APO/FPO addresses?
A: Yes, we ship to both PO Boxes and Military APO/FPOaddresses. Please allow additional time for orders shipped to these addresses.
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5. Q: How can I track my order?
A: Once an order has shipped out, we will send you an email with the tracking number. Just click on the link and it will take you to the UPS, FedEx or USPS website, depending on who shipped your package.
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6. Q: I just received an email with my tracking number and the number shows my order was delivered. How is that possible?
A: UPS recycles all of their tracking numbers. Sometimes, for a full day after a tracking number is assigned to a new package, the information available will pertain to a previous order that traveled -­sometimes months ago -- under that same number.
When this happens, please rest assured that your tracking information will be available within a short period of time and should indicate the correct delivery date. Once the package is scanned by UPS, you will also be able to click the "view package progress" link, and the updated tracking detail will be reflected.
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7. Q: What are the shipping charges for returning an order?
A: Return shipping charges depend on how you ship the package back to us. However, please note we do not charge a restocking fee.
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Order Status
1. Q: What is the status of my order?
A: An email will be sent to you to keep you informed about the status of your order. If at any time, you need to check further, please feel free to email us at info@BabyinBliss.com or call us at (310) 791-3399.
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2. Q: How do I change or cancel my order?
A: Please contact our Customer Service Department at (310) 791-3399 immediately if you need to change your order. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.
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Returns
1. Q: I want to return my CD! What do I do?
A: If you are not 100% satisfied, you can return your item(s) for a full refund, save shipping costs, within 30 days of purchase. (Returns must be unopened, in the state you received them, and in the original packaging.)
Contact us via email (info@BabyinBliss.com) or phone (310) 791-3399 and we will gladly assist you in properly returning your purchase.
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2. Q: I would like to return a gift that was sent to me. How do I do that?
A: We are very sorry that your gift did not work for you. Please contact us via email (info@BabvinBliss.com) or phone (310) 791-3399 for assistance returning the item. We will need some information in order to pull up the account that the gift was purchased on. You will have to provide their phone number, first and last name, or email address.
At this time, you are unable to return any merchandise for available store credit for you to use. All funds will be refunded to the payment that was used to purchase the merchandise.
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Miscellaneous
1. Q: Do you do back orders? A: Yes.
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2. Q: Do you have a catalog? A: Not currently.
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3. Q: Do you offer gift certificates and/or gift cards?
A: Yes! If you're looking for the perfect gift or just doing some last minute shopping, we have the perfect solution for you! Please contact us via email or phone (310) 791-3399 for assistance with ordering Baby in Bliss Gift Certificates and Gift Cards.
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4. Q: Is the CD going to go on sale soon?
A: Unfortunately, we do not know if an item will go on sale or be marked down until it actually happens. Our sales are based on various factors such as supply/demand, seasonal timing, and business forecasts. The best way to catch a great sale would be to sign-up for e-mail notification, so that we can inform you when the best deals occur. You are welcome to visit the following link to do so: Sign-up Here.
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Payment Information
1. Q: What forms of payment do you accept?
A: We currently accept Visa, MasterCard, Discover, American Express, and PayPal for all orders.
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2. Q: Is it safe to use my credit card on your site?
A: Yes! We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
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3. Q: Is it safe to use my debit card online?
A: Yes.
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4. Q: Do you allow Cashier's Checks or Money Orders?
A: Yes. The cashier's check or money order may be sent to the following address:
2568 Via Tejon, Palos Verdes Estates, CA  90274
Once the cashier's check or money order clears, we will continue to send the order.
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PayPal
1. Q: What is PayPal?
A: PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.
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